Mike obtained a B.S. in Computer Systems Engineering from Arizona State University in 2006 and has been working in the IT industry since January 2005 and founded Inertia IT Services in 2010. He has an extensive background in Network Security, Virtual Desktop Infrastructure, Cloud Computing Platforms like Office 365, Internet based phone systems (VoIP), Windows Server, Network Infrastructure & Design, Microsoft Exchange, and SQL Server. Mike has worked with clients nationally in various capacities to assist with IT security audits and compliance, complex networking designs and troubleshooting, system upgrades, as well migrating their IT systems to the cloud. Mike’s passion and primary focus is on network security and has extensive experience implementing multifactor authentication, endpoint security, next generation firewalls with unified threat management, end user training, penetration testing, and security policy design and implementation.

Josh has been working with Inertia IT Services since 2009 and has acquired a vast knowledgebase and expertise working with the IT infrastructure of companies in a wide variety of industries. He has implemented and overseen numerous networking, cloud services, email, and on-premise server projects as well as day to day management of client hardware and software needs. With the changes in the technology environment, and the increased importance of security in the field, Josh has dedicated considerable time to educating end users about both the "how" and the "why" of security policies so they can better understand the mitigate the risks they will encounter both at work and in their day to day lives. Josh leads the charge at Inertia to always put ourselves in the shoes of those we are helping, and provide the highest quality support without overwhelming or underestimating the individual in need.

John has been working in the IT field for nearly 10 years. Most of his work experience prior to IT has been in the service industry honing his customer service skills. He spent the first few years of his IT experience building his help desk knowledge with Inertia. Throughout the years he has developed a strong understanding of business level networking and infrastructure, from helping implement new networks to maintaining current system. He enjoys the critical thinking and problem solving that IT brings on a daily basis. He has an extensive background in Windows 10 operating systems and the Microsoft Office suite. He has loads of experience with all technological devices and continues to develop his skills as an IT consultant. He most recently worked as a senior technical analyst for the Arizona Game and Fish. Overseeing the helpdesk, analyzing the current infrastructure of the network and helping to develop new tools to help the day to day operations flow more efficiently. Now that he is back with Inertia he is even more enthusiastic about the IT world and is excited to continue to develop his knowledge of technology.

Ryan has been with Inertia since 2021 and brings valuable experience not only from a technical standpoint but a leadership one as well. Ryan has over 10+ years of experience supporting Enterprises that ranged from 850 to 2000 end users. For 5+ of those years he served in a managerial role. He has mostly worked in Government entities ranging from state government to local school districts. Ryan thrives at bringing excellent customer service into his roles and looks for ways to make sure that end users feel heard and understood. He is continuously learning and developing his Technical skills but is most passionate about leading and setting the bar of excellence high when it comes to Customer Service. Ryan is looking forward to working with Inertia IT to continue to help them meet their business goals in any capacity they need.